Technology is a key element of any modern business today and is often seen as critical to success – and failure. However, articulating the best way to harness technology to the most senior members of any organisation takes a lot more than technical expertise.
I have had the great privilege of working with many IT experts during my career. I have witnessed brilliance first hand in many back offices, where technical gurus have solved problems, created incredible solutions and toiled through the night to ensure that systems keep working. Often this hard work and tenacity goes un-noticed and un-appreciated. Many within the organisation are oblivious to the geniuses that walk amongst them.